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    • *8<extension_number>To invite another extension to the conference.
    *30To kick out all extensions attending the conference.
    *31To kick out the extension that was the last to join the conference.

    *21

    To lock the conference so that no new member can attend.

    *20

    To unlock the conference so that new members can join.

    *11

    To mute all members, except for your own extension.

    *10To unmute all members, except for your own extension.
    *1To mute/unmute the channel.
    *2To enable/disable new member announcements.

    *3

    		To find out who is available in the conference.

    *7

    To decrease the volume of the conference.

    9

    To increase the volume of the conference.

    0

    To repeat the entire menu.

    #

    		To quit the menu and return to the conference.
    *96To log in the queue agent that owns the extension.
    *97To log in any queue agent.
    *98To disconnect the queue agent that owns the extension.

    *98Y

    To disconnect any queue agent.

    *26Y

    To pause an agent session.

    *28Y

    To unpause an agent session.

    *999X

    		If you’re a queue supervisor, to listen to active conversations.
    *998XIf you’re a queue supervisor, to whisper to agents registered in the queue.
    *21To pick up any call ringing the organization.
    *21TARGET_NUMBERTo pick up a call from any extension.
    *21PARTIAL_NUMBERTo pick up a call ringing a specific extension.
    *29To pick up last call ringing.
    *29TARGET_NUMBERTo pick up last call ringing for the target extension.
    *29PARTIAL_NUMBERTo pick up last matching call.

    *66

    		To dial back the last missed call.

    #2

    To send an answered call to the parking lot.

    *221

    		To unpark the first call found in the parking lot.
    *225To unpark a specific call among several others in the parking lot.
    *229To unpark the last call in the parking lot.
    #1FORWARD_NUMBERTo transfer the interlocutor to another extension.
    *2FORWARD_NUMBERTo put the caller on hold and transfer the call to another extension.
    *85To place calls anonymously.
    *65To deactivate the ‘unknown caller’ function.

    Press *71 to activate the Call Waiting option.

    Press *70 to deactivate the Call Waiting option.

    Press <intercomextension_short_number> to call all the extensions assigned to an Intercom/Paging extension.

    Press <intercomextension_short_number><extension_short_number>* to call only a particular extension assigned to an Intercom/Paging extension.

    Press <intercomextension_short_number><extensions_group_ID>* to call a certain group of extensions assigned to a Intercom/Paging extension.

    Press *78 to activate the Do Not Disturb option.

    Press *79 to deactivate the Do Not Disturb option.

    *95To manage voicemail messages.
    *950To enable/disable the voicemail on your extension.
    *95EXTENSION_NUMBERTo make a direct call to an extension’s voicemail.

    #3EXTENSION_NUMBER

    		To transfer an active call to another extension’s voicemail.

    Press *11 to block or activate a Phone Terminal extension using a password for protection.

    Press *011 to access the diagnostic extension, which allows you to find out details about several server parameters..

    Press *000 to listen to help messages from your provider. 

    Press *74<rule_key_number> to activate/deactivate an incoming call rule.

    Press *52 to test the extension’s connection with the server.

    Press *94 to find out the day and time of the VoipNow system.

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